FAQ

FPX (Financial Process Exchange) is a payment gateway that allows you to make real time online payments using your current or savings account. All you need is an Internet banking account with any of FPX participating banks.

Please follow these simple steps:

  1. Please ensure your pop-up blocker is disabled.
  2. Select FPX as your payment option at your selected merchant website.
  3. Select your preferred bank and you will be directed to the Internet banking log-in page.
  4. Once the transaction is successful, you will receive separate notifications from the merchant, your bank and FPX.
  5. Transaction status from your merchant will be the final confirmation status.

FPX is available 24 hours daily. However, FPX service is subject to the participating banks' Internet Banking service availability.

FPX BanksOperation Hours
Retail Internet Banking
AmBank 2:00am - 11:45pm
Bank Islam 1:00am - 12 Midnight
CIMB Bank 12:10am - 11:55pm
Hong Leong Bank 1:00am - 11:00pm
Maybank (M2E) 6:00am - 12 Midnight
Maybank (M2U) 1:00am - 12 Midnight
Public Bank 12:15am - 12 Midnight
RHB Bank 12:30am - 12 Midnight
Corporate Internet Banking
Affin Bank 1:00am - 11:59pm
AmBank 2:00am - 11:45pm
CIMB Bank 6:00am - 11:45pm
Hong Leong Bank 1:00am - 11:00pm
Maybank (M2E) 6:00am - 12 Midnight
Public Bank 12:15am - 12 Midnight
RHB Bank 1:00am - 12 Midnight

For individual banking account, minimum amount is limited to RM 1.00 per transaction For corporate banking account, minimum amount is limited to RM 2.00 per transaction.

For individual banking account, maximum amount is limited to RM 30,000.00 per transaction For corporate banking account, maximum amount is limited to RM 1,000,000.00 per transaction. However, the above limit is subject to your Internet banking transaction limit, whichever is lower.

No registration is required to use FPX. You only need to have an Internet banking account with any of FPX participating banks to enjoy this service.